{"id":84,"date":"2014-02-26T12:12:41","date_gmt":"2014-02-26T12:12:41","guid":{"rendered":"http:\/\/www.creacionformulariosonline.com\/?p=84"},"modified":"2014-02-26T12:12:41","modified_gmt":"2014-02-26T12:12:41","slug":"formulario-online-de-contacto-o-atencion-al-cliente","status":"publish","type":"post","link":"https:\/\/www.josebernalte.com\/crear-formularios-online\/formulario-online-de-contacto-o-atencion-al-cliente\/","title":{"rendered":"Formulario online de contacto o atenci\u00f3n al cliente"},"content":{"rendered":"

El departamento de atenci\u00f3n al cliente siempre ha sido un activo importante en las empresas. Hoy en d\u00eda cobra mayor importancia sobretodo en el mundo online.<\/p>\n

Toda empresa que se precie tiene que tener un buen servicio de atenci\u00f3n al cliente<\/strong> visible en su web o blog. De ello depende que el cliente finalice su compra satisfactoriamente. Resolver posibles dudas sobre el producto da garant\u00eda y confianza al comprador y una buena percepci\u00f3n de la empresa en global.<\/p>\n

Varios estudios sobre tiendas online reflejan el grado de aceptaci\u00f3n y utilizaci\u00f3n por parte de los\u00a0 clientes de una atenci\u00f3n al cliente mediante formulario online de contacto.<\/p>\n

Campos obligatorios a la hora de hacer un buen formulario online de contacto<\/strong> son:<\/p>\n

– Un ‘t\u00edtulo’<\/strong>\u00a0que refleje para que sirve dicho formulario:<\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0 \u2018Te escuchamos\u2019 \u00bfTienes alguna duda? \u00bfIdea? \u00bfQueja? Cu\u00e9ntanosla<\/em><\/strong><\/p>\n

–\u00a0 Nombre y apellidos<\/strong><\/p>\n

– Correo electr\u00f3nico<\/strong><\/p>\n

– Un campo desplegable<\/strong> tipo \u2018Tu consulta es sobre:\u2019<\/p>\n

– Consulta o sugerencia de producto<\/p>\n

– Reclamaci\u00f3n sobre un producto<\/p>\n

– \u2026..<\/p>\n

– Texto libre en el que el usuario pueda expresarse libremente.<\/p>\n

 <\/p>\n

R\u00e1pido y f\u00e1cil de crear, utiliza el formulario online de contacto para una buena atenci\u00f3n al cliente.<\/p>\n","protected":false},"excerpt":{"rendered":"

El departamento de atenci\u00f3n al cliente siempre ha sido un activo importante en las empresas. Hoy en d\u00eda cobra mayor importancia sobretodo en el mundo online. Toda empresa que se precie tiene que tener un buen servicio de atenci\u00f3n al cliente visible en su web o blog. De ello depende que el cliente finalice su […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[7,17,20,21,23],"yoast_head":"\nFormulario online de contacto o atenci\u00f3n al cliente<\/title>\n<meta name=\"description\" content=\"Servicio de atenci\u00f3n al cliente a trav\u00e9s de un formulario online de contacto. Aprende a crearlo para conseguir m\u00e1s ventas. 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